Support Center
Get the help you need with technical assistance, resources, and expert support for all EdgeFlyte products and services.
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Frequently Asked Questions
Quick answers to common questions
Start by downloading the EdgeFlyte Ground Terminal software from our Tools page. Connect your flight computer via USB, follow the quick start guide included in the package, and configure your mission parameters. Check out our Technical Resources for detailed setup instructions.
All EdgeFlyte products include a standard 1-year manufacturer warranty covering defects in materials and workmanship. Extended warranty options are available for purchase. Register your device within 30 days of purchase to activate warranty coverage and access premium support features.
EdgeFlyte flight computers feature built-in GPS and telemetry systems. Use our Ground Terminal software to receive real-time position updates, altitude data, and mission telemetry. Our tracking system provides live updates every 30 seconds and includes trajectory prediction for recovery operations.
Yes! EdgeFlyte systems are designed with modularity in mind. Our flight computers support I2C, SPI, UART, and analog sensor interfaces. Visit our Hardware Modules section for compatible modules, or contact our technical team for custom integration support.
EdgeFlyte systems operate in the ISM bands (433 MHz, 915 MHz) and support APRS on amateur radio frequencies (144.390 MHz in North America). All systems comply with FCC regulations. Some configurations may require an amateur radio license for legal operation.
Firmware updates are released periodically and available through the EdgeFlyte Ground Terminal software. Connect your device via USB, open the Ground Terminal, navigate to "Device Settings," and check for updates. Always ensure your battery is charged before starting a firmware update.
EdgeFlyte systems support multiple data export formats including CSV, KML (for Google Earth), GPX (for GPS applications), and JSON. Raw telemetry data is also available in our proprietary EFT format for advanced analysis.
Yes! We offer special pricing for educational institutions, research groups, and bulk orders. Contact our sales team at [email protected] with details about your institution and project requirements for a custom quote.
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Additional Resources
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